Order Management (OMS)
Auto-Rate Shopping Settings
What is it? Auto-rate shopping finds the cheapest shipping method before an order gets to the packing station. So when your packer is ready, the label prints instantly. No waiting around. You now control it per customer and per order. It used to be ...
EORI, IOSS and VAT Numbers on Shipments
You can now save a client's EORI, IOSS and VAT numbers in Packiyo. Every EasyPost label and Webshipper shipment then declares them as the sender's, and only the ones that actually apply to where the parcel is going. Add a client's numbers Open ...
EU Product IDs for EasyPost Shipments
Shipping parcels into the EU? Starting 1 November 2026, EU customs wants more detail on every item in a low-value parcel. Packiyo now has a place to store that detail and passes it to EasyPost for you on every label and rate. Why this matters EU ...
Backordered & Partial Shipments
Not every order ships all at once. This guide covers how Packiyo handles backordered items and partial shipments, so your warehouse and operations teams can accurately manage customer expectations and fulfillment. Backordered — an item on an order ...
Understanding Order Statuses
Overview This guide explains the order statuses you'll see in Packiyo: Pending, Cancelled, Backordered, and Fulfilled. Use it as a quick reference for what each means, why an order might move into it, and what to do next. Pending Meaning: This is the ...
Creating a Purchase Order (PO)
This guide walks through creating a Purchase Order (PO) in Packiyo — built for warehouse and procurement users who need to order inventory from suppliers. Before You Begin You'll need a Packiyo user account with permission to create purchase orders. ...
Mapping TikTok Orders to USPS Ground Advantage
Just connected your TikTok Shop through Packiyo's native TikTok integration? It's common to get a little confused about how shipping methods get assigned — especially the difference between TikTok Shipping and Seller Shipping. This article breaks ...