EORI, IOSS and VAT Numbers on Shipments

EORI, IOSS and VAT Numbers on Shipments

You can now save a client's EORI, IOSS and VAT numbers in Packiyo. Every EasyPost label and Webshipper shipment then declares them as the sender's, and only the ones that actually apply to where the parcel is going.

Add a client's numbers

  1. Open Customers, edit the client, and scroll to Tax identifiers. You'll find it between EEL/PFC and Return Shipping Method.
  2. Press + for each number. Choose its type (EORI, IOSS or VAT), type the number and choose the issuing country.
  3. Press Save.


🚨 Selling tobacco or energy products? Leave IOSS empty. IOSS can't be used for those.

If a number gets refused

If a number is in the wrong format, Packiyo won't save it. You'll see a message naming the row, and nothing is saved until it's right.


You also can't enter the same number twice, even if the letters are in a different case.


What goes on a shipment

Since it happens when a label is created. Here's what we send:

Number

When it's declared

EU number (EORI or VAT)

Only on shipments to the EU

GB number (EORI or VAT)

Only on shipments to the United Kingdom

IOSS

Only on consumer orders to the EU worth €150 or less with no alcohol

For IOSS, the order's value is converted at the European Central Bank's rate on the day the order was placed.

💡 Good to know: If an order has a line whose SKU doesn't match a product yet, IOSS is left off that order. Your customer may pay VAT at the door, but that beats a wrong declaration. For clients on the new customs prices, this applies to any such line, including ones priced at zero.

Using Webshipper?

Webshipper takes one number of each type. If a client has several that apply, the one entered first is sent and the rest are logged.

Good to know

  • On a phone-width screen, the Tax identifiers table is wider than its card. Numbers show only a few characters and the remove icons need a sideways scroll. It looks right from tablet width up.
  • Integrations can read and write these numbers through the Public API.

Quick checklist

  • Add your EORI, VAT and (if you use it) IOSS numbers on the client's edit page
  • Pick the right issuing country for each one
  • Selling tobacco or energy products? Leave IOSS empty
  • Shipping with Webshipper? Put the number you want sent first

Stuck on anything? Email support@packiyo.com and we'll jump in.