Connecting Amazon Seller Central to Packiyo
Overview
Packiyo partners with Order Desk to integrate with Amazon. Order Desk bridges the two platforms, allowing products and orders to sync into Packiyo.
This article walks through how to connect your Amazon store and what you need to get it set up successfully.
You must have an existing Amazon store to connect to Packiyo via Order Desk. If a new account is needed, please sign up on Amazon's website.
Connecting Your Amazon Store
Initial Setup
- Your Brand or 3PL Name:
- (For 3PLs only):
- The child account's name:
- User info for customer:
- First Name
- Last Name
- Email
Once we've completed the initial connection to Order Desk, you'll continue this setup within Order Desk.
Connect Amazon to Order Desk
Configure Store Connection Settings
- Ensure that:
- Settings are saved correctly on the store's integration setup page. (Found under the Integrations tab in Order Desk)
- Rules for your newly connected store are configured and saved in Order Desk.
Instructions on configuring rules can be found here.Verify Orders in Packiyo
After completing the setup steps above, navigate to the Orders page in Packiyo and confirm that orders from your Amazon store are appearing as expected.
Verify Inventory in Packiyo
A product catalog must first be exported from Amazon and imported to the Inventory Items section of Order Desk. Once all products are available there, you can sync them into Packiyo by clicking "Create Products from Inventory" on the Packiyo integration setup page under the Inventory Management section.
This export & import process is recommended during initial setup to ensure your full product catalog is available in Packiyo from the start.
Alternative Option
You can skip this step and allow products to be created automatically in Packiyo as they appear on incoming orders.
Keep in mind:
- Your full product catalog will not be available in Packiyo immediately
- Depending on catalog size, it may take time for all products to populate